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Understand WoodsPortal file storage and download limits

WoodsPortal customer files are stored in the connected HubSpot File Manager. The approved current maximum is 1 GB per file, while total storage follows the connected HubSpot account and current HubSpot terms.

Storage model

  • Portal files use HubSpot File Manager.
  • Portal files are stored in HubSpot File Manager. Supporting application configuration and metadata may use separate services.
  • The available total file storage depends on the connected HubSpot account and HubSpot’s current terms.

File size limit

  • The approved current maximum is 1 GB per file.
  • Available overall storage also depends on your HubSpot account and its current terms.
  • Uploads can also be affected by browser, file-type, processing, and account constraints.
Diagram of WoodsPortal file storage in HubSpot File Manager and supporting services

Figure: Portal files are stored in the connected HubSpot File Manager. WoodsPortal configuration, application data, and supporting metadata may use external infrastructure.

Bulk download

  • A HubSpot administrator with suitable access can use HubSpot File Manager for bulk download.
  • This is an administrator path in HubSpot, not a portal-user bulk download feature.
  • Portal users do not currently have a bulk-download control; authorized administrators can use HubSpot File Manager for this task.
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