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Configure portal navigation and menu items

Administrators can organize portal navigation around the records, resources, and external destinations that customers need, using clear customer-facing labels and a deliberate menu order.

Add an object menu item

  • Open the intended HubSpot CMS page, select the WoodsPortal module, and expand Menu Options.
  • Add the supported standard or custom HubSpot object.
  • Enter a customer-facing name and description. Do not expose internal object names unless they are already meaningful to customers.
  • Select or enter the object identifier when the configuration requires it.
  • Choose the display properties that help users recognize records in the menu destination.
  • Enable primary-company data only when the portal's access model and intended experience require it.
  • Apply a pipeline filter when only records from specific pipelines should appear.

Add an external or embedded destination

  • Enable Custom Menu, add an item, then complete Menu Name, Menu URL, and Icon SVG Code.
  • Choose embedded-frame behavior only when the destination supports embedding and the experience has been tested.
  • Choose Open in New Tab when the destination should use a separate browser context. Choose Iframe only after confirming that the destination supports embedding.

Set icons and order

  • Add an approved SVG icon when the menu item supports a custom icon.
  • Use simple icons with a consistent visual weight and no embedded scripts.
  • Reorder menu items so the most common customer tasks appear first.
  • Select Apply changes, then review the navigation with a representative portal role.

Quality and access checks

  • Confirm that each label uses customer language and each description explains the destination.
  • Confirm that object items show only records and properties the test user may access.
  • Test pipeline filters with records inside and outside the selected pipelines.
  • Test every external or embedded destination while signed in as a portal user.
  • If an item is missing, confirm the object, URL property, role permissions, and portal assignment.
KB-DES-03 navigation-controls

Figure: Configure standard objects and custom menu fields in the HubSpot CMS module editor, then verify the customer navigation.

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